My apologies. It’s been too long since I wrote a post here and I haven’t left word as to why and what’s up.
First, my absence is not because there isn’t a lot to write about. On the contrary, what’s going on with health care reform is both fascinating and diverse. Rather, I simply haven’t had a chance to carve out the time necessary to write about the many things that are happening. I’ve tried, often unsuccessfully, to make this blog a resource that provides a perspective on health care reform developments, a perspective that takes what’s evolving and makes sense of it in some way that isn’t always available elsewhere. After all, there are a lot of resources out there on the topic. I wanted to provide something different. The downside of acting on this desire, however, is that it takes more time than simply linking to other sources, and time has been in somewhat short supply of late, for reasons described below.
The second reason for my absence is a change in my occupation. In this blog I’ve sought to present a broker’s perspective on health care reform. Yes, I’ve held many positions in-and-outside of the insurance industry. When I started writing I was (again) leading an insurance agency. Subtitling this blog “Health Care Reform From One Broker’s Perspective” was both accurate and appropriate. Even when, a few years ago, I became a consultant the subtitle felt comfortable. Yes, I worked with carriers, agencies and others. And I wa no longer actively selling health insurance. But I remained active in working with brokers. I wrote a book on sales, spoke frequently before audiences of brokers. And I remained active in Health Underwriters. In short, I still felt like a broker. As most brokers who read this blog know I’ve worked hard over the years to educate the public and decision makers about the value we bring to the system. And when discussing brokers and what we do, it still feels more natural saying “we” than “they.” So I kept the subtitle.
Now, however, my job has changed. One of my clients, a carrier named SeeChange Health Insurance, made me an offer I couldn’t refuse. They have offered me an opportunity to help build and launch not only a new carrier, but a new approach to health coverage. Value-based benefit plans focus on the “health” in health insurance, providing financial incentives to members who take specified actions to take care of themselves and identify chronic conditions before they blossom into serious problems. This, it seems to me, is how health care coverage should work. The opportunity to be a part of the first carrier whose entire product portfolio provides this kind of benefits on a fully-insured basis to small and mid-size groups was irresistible.
Which brings me to the third reason I haven’t posted anything here of late. I’m too much of a broker to pretend that assuming a leadership role at a carrier is incompatible with calling oneself a broker. I may be bringing the attitudes and outlook of the brokerage community into this insurer (and SeeChange Health is, not surprisingly, both broker-friendly and broker-centric), but that doesn’t mean I can do a blog discussing “health care reform from a broker’s perspective.” By necessity, the nature of this blog has to change.
For example, I need to be sensitive to the fact that when I criticize carriers (either specific ones or as a group) I’m no longer viewed as an observer or broker, but as a competitor or participant. Or that when I talk about how carriers in general approach issues of importance to public policy or commissions, there will be a tendency for readers to think I’m speaking for or about SeeChange Health. Or when I challenge some brokers on one issue or another some are likely to perceive my response as “typical of the way carriers think.”
The need to rethink the nature of this blog coincided with the requirement that I devote considerable effort and time to launching a new venture. (Although we’ve launched in only one state, for now, when that state is California we’re talking about a big state). As a result I’ve been away from the blog for several weeks.
I confess I miss the place. I’ve enjoyed deep dives into the issues surrounding health care reform and I’ve learned a great deal from those of you who have taken the time to comment on this blog or been kind enough to introduce yourselves at various speaking engagements. And I do intend to return to more regular postings, starting in September. Yes, this blog will change–a bit. (It will definitely need a new subtitle for one thing). I hope, however, the community we’ve built here will remain and even grow.
I look forward to continuing our dialogue. Soon.